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How to quote for weak installation monitoring and installation?

Technology Exchange December 07, 2019 11:20 Source: First Monitoring
With the development of the times, regardless of the security of life and property, enterprises, stores and individuals will install monitoring or other security equipment.
Well, as practitioners in the security industry, we usually talk about how to report the budget when we are in business. Maybe everyone is suitable for everyone. Here I would like to share with you the quotation experience of engineering experts:
Although I have been doing monitoring for many years, I have done large and small projects. After all, it is still immature, but it is only for small monitoring projects (large security and bidding projects and government projects are another matter).
First of all: understand the needs of the guests, and install and monitor the location of the radiation. You only need to know where he wants to set up yourself.
Second: Ask and determine what solution the customer used to achieve the effect and save time, and explain the actual situation of various cameras. Whether to install 1 million pixels, 1.3 million pixels or 2 million pixels on the network, or use analog cameras, or use Dahua coaxial 1.3 million or 2 million high-definition cameras. Whether to use ordinary assembly cameras or brand cameras. Maybe someone said that anyway, the guest does n’t understand what you can install. It is up to us what effect the hotel uses, what camera the shop uses, and what camera the factory uses. But you need to understand his true intentions in order to guide guests to choose. The time saved for different schemes is different. After confirming with the guests to avoid future disputes, it also reflects your professionalism. What matters is our responsibility.
Third: guide guests to choose a plan and show the effects of different plans. We usually make a mobile phone remotely for the customers who have accumulated the installation. During the process of talking, some customers didn't know the effect.
So when we understand his purpose, we can guide and recommend him to use that solution. For example, in a small restaurant, the main place where I check out is important. The other place is the passageway, so as not to be afraid that guests will lose things when they consume or keep images when something unexpected happens. And the boss doesn't want to spend too much, then you can recommend the simulation and save it for about 7 days. And display the mobile phone image to the guests, while comparing Dahua's 1.3 million coaxial HD. Then take the effect of the two sides to analyze the combined cost, focus on the effect and less on the cost, and guide him to determine the plan.
Fourth: Confirm the contract and after-sales service. A good plan is to talk about the price. Before talking about the price, we must clearly explain our after-sales, this is the key point. Warranty for several years, warranty for several years, home time, etc. In fact, most people do n’t mind paying a little more. I'm afraid that the installation will be very good. After installation, the money will not be found. After sales is very troublesome. I often receive such bad work. So we generally give our guests a promise. For example, we installed Dahua CVI 1.3 million HD camera with one year warranty and five years warranty. The problem is solved within 24 hours. If it cannot be solved within 24 hours, it must be solved within 72 hours. The service commitment must be written in the contract, so that the guests can have a peace of mind.
Fifth: sign the contract, collect the deposit, and appropriate courtesy. Even if it is 10 yuan, a deposit is required. At the same time, when signing the contract, if you encounter a fraction of less than 100 yuan, do not let the guest speak, and ask for the offer. Of course, you also budget your own books and profits.
Sixth: construction and acceptance! Install according to the requirements of decoration or direct installation. When installing, try to let the customer check things to make sure that you are consistent with what is described in his contract. Our customers usually do n’t see it because they are very trusting, but we still ask him At a glance, we must be careful during the construction process. Because after-sale is also yours. Construction is not good. After-sales is still your own job. This is both troublesome and affects subsequent businesses. After installation, according to the needs of guests, guests are requested to accept and sign on site.
Seventh: After the acceptance, actively teach the guests how to use the monitoring and precautions, and leave the floor plan to the guests. The video used for surveillance is different in different ways, so be sure to teach guests to use it. At the same time, some need to use the mobile phone remote to do a one-time remote. Try to make one yourself. So you can view it when you have time.
@ 安防 展 网 AFzhan

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